Pre-shipment Imaging Of Our Orders

Every shipment includes pre-shipment imaging and loading video documentation

About Ruko Promo, Inc.

Backed by 10 years in Japan's promotional products industry, Ruko Promo, Inc. is led by a Japan-based team that treats every order like it's our own. We do not exaggerate lead times, product specs, or capabilities — what we quote is what we deliver.

Why Top Distributors Partner With Us:

• Single-Point Contact: One dedicated sales representative handles your order from first inquiry to final delivery — no hand-offs, no delays, and a guaranteed response within 24 hours.

• Mandatory Order Imaging & Video: Every shipment includes pre-shipment photos and loading video documentation so you know exactly what is dispatching.

• Honest Commitments & Proactive Communication: We report accurate specs and honest lead times, flagging any potential issue before production begins.

• Custom Sourcing Support: If a product is not in our standard catalog, our dedicated sourcing team is glad to locate and quote it tailored to your specs.

Connect with Our Team

  Have questions about custom specs, high-volume pricing, or virtual proofs? We're here to assist you！

  • Email: info@rukopromo.com

  • Phone: 1 (626) 548 - 6669

  • Email Support: Within 24 Hours

  • Phone Support: Mon - Fri (Business Hours)